Frequently Asked Questions

Nutrition & Certifications

What is Chickapea Pasta's nutritional info?

Our chickpea and lentil pasta is super nutritious. You can find the full nutrition facts table for each product by clicking ‘View Nutrition’ in the product descriptions on our website.

What ingredients is Chickapea Pasta made from?

Chickapea pasta is made with only wholesome, real ingredients. Please refer to product pages for ingredients in specific products.

Is Chickapea Pasta Gluten-Free?

Yes, Chickapea is certified gluten-free. Chickpeas and lentils and chickpeas are naturally gluten free, but we also test every batch of product and produce in a dedicated gluten-free facility.

Is Chickapea Pasta organic?

Chickapea’s core line of pasta is certified USDA organic. Chickapea one pot meals are not certified organic. The rising cost of food is affecting many of us. Chickapea decided to deliver a one pot meal that could be offered at a lower cost, but still delivered more protein, clean ingredients, quick and easy to prep and (of course) good taste. In order to deliver on all of these values, we sourced pasta and seasonings that were of top quality standards but not organic.

Is Chickapea Pasta allergen-friendly?

All Chickapea pasta has been processed and packed in a certified gluten-free, allergen-free facility that does not process any known allergens, including wheat, dairy, shellfish, soy, nuts, egg, fish.

The vegan seasoning is processed in a certified gluten-free facility on an allergen-free production line.

All facilities that manufacture Chickapea products employ strict food safety protocols and have been certified and inspected by accredited 3rd party certifying bodies.

Is Chickapea Pasta Non-GMO?

Chickapea's core pasta line is Non-GMO Project Verified. Chickapea one pot meals are not Non-GMO Project Verified. We are currently seeking the Non-GMO verified designation for one pot meals and are working with Non-GMO and our suppliers going through the verification process.

Is Chickapea Pasta kosher?

Yes, we are certified kosher by COR (Kashruth Council of Canada)

Is Chickapea Pasta Vegan?

The following products are Vegan: Chickapea Spirals, Chickapea Penne, Chickapea Shells, Chickapea Elbows, Chickapea Spaghetti, Chickapea Linguine, Chickapea Lasagna, Chickapea One Pot Masala Magic. Our community represents a wide range of dietary preferences and restrictions so we try to include a meal option for everyone. We believe that more people making small, incremental changes (like including more plant-based protein in their diet) can have a big impact!

Does Chickapea Pasta expire?

While Chickapea doesn’t have an expiration date, like most dried pastas, it tastes best if eaten by the Best By date. Chickapea’s shelf life is 30 months.

Cooking, Taste, Texture & Digestion

What’s the best way to cook Chickapea pasta?

Like most pastas, it’s best to cook Chickapea in a big pot, full of boiling, salted water. We recommend 16 cups of water per box. The more space the pasta has to move around, the better. Once water is boiling, reduce to a boil over medium heat. Look at the cooking instructions on the box of pasta to see the suggested cooking times as there is slight variation in boiling time depending on the noodle shape. The cooking time also depends on how you enjoy your pasta, we recommend checking the texture around the 6-minute boiling mark and go from there.

Does Chickapea get mushy like other gluten free pastas?

The simple answer is no. Chickapea will not fall to pieces or turn to mush if slightly overcooked. It holds its shape and texture very well, especially if cooked in lots of water (16 cups per box) so it has space to move while cooking. As with any pasta, it will however get softer with time so we encourage you to taste for texture around the 5 to 6 minute boiling mark and go from there.

Why does the water get a bit foamy while cooking?

When cooked, beans naturally release starch, which produces a stable foam. You can simply skim off the foam. Cooking the pasta in a large pot with lots of water will also help reduce the foam.

Why is Chickapea so filling?

Chickapea pasta is packed with protein and fibre that you don’t need to eat nearly as much as you would regular pasta, and it will sustain you much longer too. If you’re not used to eating very high fibre foods, we suggest starting with a small amount of pasta.

What’s a serving size of Chickapea?

According to our package and labeling guidelines, a serving size is between 77g–100g.

 

Shipping FAQs

Where do you ship to?

We ship throughout Canada and the US including non-continental territories and states.

How much does it cost to ship?

We offer FREE shipping on all orders in North America.

How long do I typically have to wait to receive my order?

Orders typically take 5 – 7 business days. Please keep in mind that often products ship separately.

What is your return/refund policy?

CHICKAPEA RETURN POLICY

Returns/Exchanges

We are committed to excellent customer service. If you are not satisfied with our product, please contact us within 30 days of purchase and we will do our best to provide you with a solution. In order for us to provide the best customer service for you, we require the following information in order to process customer service requests:

(i) lot number (which is on the bottom of the box);

(ii) place of purchase; and

(iii) photographs of the product and packaging.

Please email us directly at hello@chickapea.com so we can walk you through the process and make it right.

Please do not send your goods back to us as several types of goods (including pasta) are exempt from being returned. Returned items will NOT be accepted and you will be responsible for all associated shipping, handling and customs charges.

Warranties

If you received a damaged product or the product is otherwise faulty after ordering it from our online store, we will provide a store credit for our online store for the damaged items with photographic proof of damage. In order to make a warranty claim for your purchase, please contact us at hello@chickapea.com. Warranty replacements will be shipped to you free of charge via standard shipping.